New Delhi: In order to protect the interests of the customers, now the Modi government (Modi Govt) has tightened its back. The Central Government is going to implement a new law to curb the fraud cases of customers in new ways. The Consumer Protection Act-2019 will be implemented from July 20. The new law will be a redesign of the Consumer Protection Act 1986.
Nidhi Khare, Additional Secretary, Union Ministry of Consumer Affairs, Food and Public Distribution told in a special conversation with ZEE NEWS that the Modi government is going to implement the new Consumer Protection Act-2019 on Monday, 20 July. As soon as the implementation of this new law, many new rules will be implemented to protect the interests of customers, which were not in the old act.
These are the characteristics of the new law
Action will also be taken to issue misleading advertisements to consumers under the new law.
- The consumer can register a case in any consumer court of the country
Online and Teleshopping companies are included in the new law for the first time
- Provision of fine and jail on companies for adulteration of food and drink
-Consumer Mediation Cell Formation. Both sides will be able to go to the Mediation Cell with mutual consent
-PIL or PIL can now be filed in the Consumer Forum. It was not so in the earlier law
- Up to one crore cases will be filed in the Consumer Forum
-State Consumer Disputes Redressal Commission will hear cases ranging from one crore to ten crores.
Hearing of cases above ten crores in National Consumer Dispute Redressal Commission
Let it be said that the Protection Act 2019 has been prepared a long time ago. Although this law was to come into force only a few months ago, it was postponed due to the outbreak of the Coronavirus epidemic and lockdown. This new law will be implemented from next week.
(Source: Zee News)