Bengaluru: The delivery boy of Zomato has denied the charge of punching a female customer from Bengaluru and said that he had hit his ring on the nose. After the delivery boy’s statement came out, a new twist has come into this matter. Let me tell you that a woman named Hitesha Chandranee shared a video on Instagram and told that she was attacked by Zomato Delivery Boy for refusing to take orders.
Customer behaviour was bad: Delivery boy
Talking to ‘The News Minute’, a delivery boy named Kamaraj said, ‘I reached the door of her apartment and gave her food. She had chosen the cash on delivery payment option and I was expecting payment from her. I also apologized to her for the delay in delivery due to traffic and bad roads, but her behaviour was quite bad. She asked me ‘Why was it late to get food?’
‘This happened to me for the first time’
Kamaraj said, ‘I responded by apologizing and told that there were road blocks due to construction on the road and there was a traffic jam. But she kept insisting that the food has to be delivered within 45-50 minutes of ordering. I have been doing this work for more than two years and this is the first time I have had to go through this kind of situation.
‘Food not returned after order cancellation’
Kamaraj said, ‘Customer Hitesha took food and refused to give the order money. She said that she was talking with Zomato chat support. When I asked her for payment, she refused to give the money and called him a slave. Then she started shouting and said, “What can you do?” Meanwhile, Zomato Support told me that the order has been cancelled at the request of the customer. After this, I asked her to return the food, but she refused me.
She had hit with Ring on her nose: Delivery Boy
After this I decided to go without taking food and started going towards the elevator, then she called me abusive in Hindi and hit me with slippers. I used my hand to avoid her attack. When she was trying to remove my hand, her hand accidentally hit her nose and she was hit by a ring that started bleeding due to injury. Anyone who sees her face will understand that it has not happened with a single punch. I don’t even wear a ring and in the Instagram video, Hitesha is seen wearing a ring.